HR for every outlet, not just HQ.
Kiplework runs shifts, clock-in, claims and payroll for chains with staff spread across many outlets. HQ sees the whole picture. Each outlet manager sees only their own. Staff do everything from the phone.
Built for the retail you actually run.
Different formats, same problems: many outlets, shift-based teams, and staff who live on their phones.
Pharmacy and personal care
Pharmacists and assistants on different grades, working shifts across many outlets. Grades and allowances set once per staff member.
Convenience and mini markets
Long hours, several shifts a day and high staff turnover. New hires added in bulk from Excel, and offboarded just as fast.
Laundromats and services
Small teams per outlet, one manager covering several sites. Claims for supplies snapped and approved from the phone.
Fashion and footwear
Sales floor staff with allowances in the monthly run, and commission or bonus paid through an off-cycle run when you choose.
Specialty and lifestyle
Mall outlets with different opening hours per location. Each outlet has its own geofence, so clock-in only counts on site.
Built for chains where the work happens on the shop floor.
HQ sets the rules. Outlets run the day. Staff never need to open the portal.
HR and payroll at HQ
One staff list for all outlets. Payroll, statutory and payslips for the whole chain from one screen, with reports filtered by outlet.
Outlet and area managers
Approve leave and claims in the app, see who has clocked in at each outlet today, and pay a bonus to one outlet without touching the others.
Frontline staff
Clock in at the outlet, apply for leave, snap a receipt and get paid to the wallet. All on the phone they already carry.
Every outlet gets its own shifts, geofence and reports.
Set it up once at HQ. Each outlet inherits the rules.
The modules retail chains switch on first.
Every module is included in the same per user price. Switch on what you need.
EPF: Employees Provident Fund. SOCSO: Social Security Organisation. EIS: Employment Insurance System. PCB: Potongan Cukai Bulanan, monthly tax deduction. HRDF: Human Resource Development Fund levy. QR: quick response code.
From spreadsheet to live in four steps.
Start with one outlet. Roll out the rest when you are happy.
Import staff by outlet
Fill the Excel template with your staff list and which outlet each person belongs to. Upload once.
Set shifts and geofences
Add each outlet's location and shift patterns. Overtime and leave rules follow your policy.
Switch on modules
Turn on attendance, leave, claims and the wallet. Set claim types, tiers and caps. Prefund the wallet.
Go live outlet by outlet
Staff download the app, verify once with eKYC, and start clocking in. Add the next outlet when ready.
Why chains pick Kiplework.
Three things most HR systems in Malaysia do not do.
The wallet is built in
Approved claims become money the same day, without Finance keying anything into the bank. Kiplepay is an e-money issuer approved by Bank Negara Malaysia.
Malaysian statutory, done
EPF, SOCSO, EIS, PCB and HRDF follow the official tables. Statutory forms come from the same pay run, not rebuilt in Excel every month.
Priced per user, not per outlet
Early bird pricing is RM6 per user per month for the full suite. A chain with 40 outlets pays for the staff it has, nothing per site.
Questions retail chains ask.
Short answers. The full help centre has more.
How fast is an instant claim, really?
Tier 1 and Tier 2 claims paid to e-Wallet are credited on approval, as long as the staff member is verified and your prefund balance is sufficient. Tier 3 claims need manager plus HR approval and go by bank transfer.
What if staff clock in outside the set location?
The clock-in still goes through and is flagged to the manager or HR. It is not blocked. You can also use a QR code where GPS is not practical.
How do I check my leave balance?
Open the Leave tab. Your balance for each leave type is shown in real time, so there is no need to ask HR.
What types of claims can I submit?
That depends on what your company has set up. Common types include medical, travel, mileage and petrol claims.
How do I apply for leave?
Go to Leave, tap Apply Leave, choose the type, dates and reason, attach a document if required, and submit. The system counts working days automatically, excluding weekends and public holidays.
What is the difference between Tier 1, Tier 2 and Tier 3 claims?
Tier 1 claims, the small ones, approve automatically. Tier 2 needs one manager approval. Tier 3 needs manager plus HR approval and is paid by bank transfer. Your company sets the ringgit thresholds.
See it work for one outlet first.
Register your interest and we will set up one outlet with your shifts and claim rules on the real product, before you roll it out to the rest.