Run the kitchen and the counter from one app.
Kiplework handles shift clock-in, overtime, leave, claims and payroll for restaurant and cafe chains. Outlet managers approve on the phone between orders. HQ sees every outlet in one place.
Built for the F&B you actually run.
Different formats, same problems: many outlets, split shifts, and crew who live on their phones.
Quick service restaurants
Split shifts, peak-hour overtime and part-timers. Attendance flows into payroll without a spreadsheet.
Cafes and bakeries
Early starts and small crews. The manager approves leave and claims from the phone, not the back office.
Casual dining chains
Front of house and kitchen on different grades and allowances, set once per staff member.
Central kitchens
Fixed shifts and overtime rules. Claims for supplies snapped and approved the same day.
Food courts and kiosks
Many small outlets, each with its own geofence, so clock-in only counts on site.
Built for chains where the work happens on the floor.
HQ sets the rules. Outlets run the shift. Crew never need to open the portal.
HR and payroll at HQ
One staff list across every outlet and the central kitchen. Payroll, statutory and payslips from one screen, with reports by outlet.
Outlet managers
Approve leave and claims between orders, see who has clocked in for the shift, and pay a bonus to one outlet without touching the rest.
Kitchen and counter crew
Clock in at the outlet, apply for leave, snap a receipt for supplies and get paid to the wallet. All on the phone they already carry.
Shifts, overtime and claims, worked out per outlet.
Set the rules once at HQ. Every outlet runs on them.
The modules F&B chains switch on first.
Every module is included in the same per user price. Switch on what you need.
EPF: Employees Provident Fund. SOCSO: Social Security Organisation. EIS: Employment Insurance System. PCB: Potongan Cukai Bulanan, monthly tax deduction. HRDF: Human Resource Development Fund levy. QR: quick response code.
From spreadsheet to live in four steps.
Start with one outlet. Roll out the rest when you are happy.
Import crew by outlet
Fill the Excel template with your staff list and which outlet each person works at. Upload once.
Set shifts and geofences
Add each outlet's location and shift patterns, including split shifts. Overtime and leave rules follow your policy.
Switch on modules
Turn on attendance, leave, claims and the wallet. Set claim types, tiers and caps. Prefund the wallet.
Go live outlet by outlet
Crew download the app, verify once with eKYC, and start clocking in. Add the next outlet when ready.
Why F&B chains pick Kiplework.
Three things most HR systems in Malaysia do not do.
The wallet is built in
Approved claims become money the same day, without Finance keying anything into the bank. Kiplepay is an e-money issuer approved by Bank Negara Malaysia.
Malaysian statutory, done
EPF, SOCSO, EIS, PCB and HRDF follow the official tables. Statutory forms come from the same pay run, not rebuilt in Excel every month.
Priced per user, not per outlet
Early bird pricing is RM6 per user per month for the full suite. A chain with 60 outlets pays for the staff it has, nothing per site.
Questions F&B chains ask.
Short answers. The full help centre has more.
How fast is an instant claim, really?
Tier 1 and Tier 2 claims paid to e-Wallet are credited on approval, as long as the staff member is verified and your prefund balance is sufficient. Tier 3 claims need manager plus HR approval and go by bank transfer.
What if staff clock in outside the set location?
The clock-in still goes through and is flagged to the manager or HR. It is not blocked. You can also use a QR code where GPS is not practical.
How do I check my leave balance?
Open the Leave tab. Your balance for each leave type is shown in real time, so there is no need to ask HR.
What types of claims can I submit?
That depends on what your company has set up. Common types include medical, travel, mileage and petrol claims.
How do I apply for leave?
Go to Leave, tap Apply Leave, choose the type, dates and reason, attach a document if required, and submit. The system counts working days automatically, excluding weekends and public holidays.
What is the difference between Tier 1, Tier 2 and Tier 3 claims?
Tier 1 claims, the small ones, approve automatically. Tier 2 needs one manager approval. Tier 3 needs manager plus HR approval and is paid by bank transfer. Your company sets the ringgit thresholds.
See it work for one outlet first.
Register your interest and we will set up one outlet with your shift patterns and claim rules on the real product, before you roll it out to the rest.