Why was my eKYC rejected?
Common reasons are blurry or dark document photos, glare on the MyKad, or a selfie that does not match the ID, for example wearing glasses, a mask or a hat. Check the reason shown in the app and resubmit.
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Common reasons are blurry or dark document photos, glare on the MyKad, or a selfie that does not match the ID, for example wearing glasses, a mask or a hat. Check the reason shown in the app and resubmit.