Getting started
What Kiplework is, when it opens, and how to get started.
When can we start using Kiplework?Not feature specific
Kiplework opens in November 2026. Register your interest now and we will confirm your onboarding slot before launch. Early bird pricing applies to companies that register before we open.
Do we have to use the wallet to use Kiplework?Ready at launch
No. The wallet is a module. You can run payroll, leave, claims and attendance without it and switch it on later from Settings.
Can we move to Kiplework in the middle of the year?On the roadmap
Yes. Staff are bulk imported with an Excel template. Importing earlier payroll months so year-to-date figures carry over is on the roadmap, so ask us about timing if you plan to switch mid-year.
How do I get access to the Kiplework app?Ready at launch
Your HR Admin creates your account and sends your login details, an email and a temporary password, by email or SMS. Download the app and log in with those details.
I forgot my password. What do I do?Ready at launch
On the login screen tap Forgot Password, enter your registered email and follow the reset link. If it does not arrive within a few minutes, check your spam folder or contact your HR Admin.
Is Kiplework available on iOS and Android?Ready at launch
Yes. The Kiplework app is built for both Apple iOS and Android. The web portal is mainly used by HR Admins for setup and configuration.
Do I need the web portal as well as the app?Ready at launch
No. The mobile app covers everything a staff member needs day to day: leave, claims, wallet and payslips. The web portal is for HR Admins.
Why am I not getting notifications?Ready at launch
Check Profile, Notifications, and make sure the category you want, such as leave, claims or wallet, is switched on. Each category can be turned on or off individually without affecting the underlying action.
Who do I contact for help?Not feature specific
For HR questions such as leave, claims or payslips, contact your HR department. For technical app issues, contact your company's IT helpdesk. If the app is slow or crashing, first try reopening it, checking your connection and updating to the latest version.
How do I switch a module on or off?Ready at launch
Go to Settings, Modules, switch on what you need and save. A switched-off module is fully hidden from staff, not just greyed out.